At Unimedia Cloud, we strive to provide a seamless and efficient service to our valued customers. Here’s everything you need to know about our delivery process for residential proxies after a successful payment:
1. Delivery Process
Once your payment is successfully processed, we will immediately begin preparing your order. All the necessary details, including access credentials, instructions, and any additional resources, will be sent directly to the email address provided during checkout.
2. Email Delivery
- You will receive a confirmation email shortly after payment, confirming that your order has been processed successfully.
- The detailed information regarding your proxy access (such as IPs, login credentials, setup instructions, and any relevant support) will be sent to your email within 15-30 minutes of payment confirmation, during normal business hours.
- If your payment is processed outside of business hours, the delivery will occur on the next working day.
3. Service Availability
- After receiving the required information, your proxy service will be immediately available for use unless stated otherwise.
- If there are any delays or issues, we will notify you promptly and provide an updated timeline.
4. What to Do if You Don’t Receive Your Information
If you do not receive your delivery email within 30 minutes (or by the next business day), please check the following:
- Your spam or junk folder.
- Ensure that the correct email address was provided during checkout.
If the information is still missing, please reach out to us at [email protected], and our support team will assist you as quickly as possible.
5. Support and Assistance
Our customer support team is available to assist with any inquiries regarding your delivery. Should you require any help setting up your proxies or have additional questions, feel free to reach out.
- Email: [email protected]
- Phone: +447428331462
We aim to ensure a smooth and swift delivery process for all our customers. Thank you for choosing Unimedia Cloud!